Frequently Asked Questions
How many revisions do I get?
We offer unlimited revisions, until you are fully satisfied, in each stage of the project. For example, in the scripting stage you can keep revising until you are 100% satisfied, before moving on to the voice over stage. But there is an extra charge to make revisions in previous stages. For example, if you want to change the script after the storyboarding stage begins, you will be charged extra to revise the script.
What happens if I cancel the project?
If at any point you decide to cancel a project before it is completed, any refund due will be based on the number of project steps in progress when the cancellation request is received. For example, if only 1 step (script) is in progress, you will be refunded 66% of your downpayment. If 3 or more project steps are in progress, you will not be due a refund. We do not offer refunds once a project is approved and the final payment has been submitted.